Legal · Last updated: May 2025

Privacy Policy

How Tyrian Trade collects, uses, discloses, and protects personal data in compliance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data.

Introduction

We are Ttyrian Trade FZCO ("Ttyrian Trade," "we," or "us"), and we are committed to safeguarding your privacy and keeping your information secure. This privacy policy outlines how we collect, use, disclose, and protect your personal data in compliance with UAE regulations, including the Federal Decree Law No. 45 of 2021 on the Protection of Personal Data.

About us

Ttyrian Trade acts as the data controller for your personal information and is the sole owner of the tyriantrade.com website, our mobile and desktop apps, and all related services. This policy covers any personal data we collect when you visit our website, create an account, or use our apps and services.

Personal data we collect

Information you provide to us — Account registration: username, email address, first and last name, mailing address, and phone number (if necessary). Public and private information: profile details such as username, profile image, social media links, and subscription status. Payment information: handled by third-party payment processors. Contact data: information provided when you contact us via phone, email, or our services.

Automatically collected information — Cookies and tracking technologies: used for website management, usage analysis, security, and advertising. Log files: IP addresses, browser types, internet providers, referring and exit pages, platform types, and timestamps. Device information: IP address, device type, operating system, and browser or app version. Analytics: data on how you interact with our services, collected via third-party analytics providers.

Information from third parties — Third-party services: username and email from services like Facebook or Google.

How we use personal data

Providing services: to deliver the services you request and manage your account. Account management: to verify your account, prevent fraud, and communicate with you about your account. Customer support: to resolve issues and provide support.

Marketing and notifications: to send you marketing emails and notifications about our services. Analytics and improvement: to analyse and improve our services. Legal compliance: to comply with legal obligations and protect our rights.

Legal grounds for processing

We process your personal data based on the following legal grounds: consent, when you have given explicit consent for specific purposes; contractual necessity, to fulfil our contractual obligations to you; legitimate interests, for our legitimate business interests, provided they do not override your rights; and legal obligations, to comply with legal requirements.

Sharing of personal data

We share your personal data with third parties in specific circumstances. Service providers: companies that process payments, provide IT support, deliver services, and offer analytics. Affiliated businesses: our affiliated companies for related business purposes. Legal and administrative reasons: to comply with legal obligations and protect our operations.

Cross-border data transfers

We may transfer your personal data outside the UAE, ensuring appropriate safeguards are in place to protect your data in compliance with UAE regulations.

Data subject rights

You have the following rights regarding your personal data: access — to request access to your personal data; correction — to request corrections of inaccurate personal data; deletion — to request the deletion of your personal data; restriction — to request the restriction of processing your personal data; objection — to object to the processing of your personal data based on legitimate interests; and data portability — to request the transfer of your personal data to another service provider.

Data breach notification

In the event of a data breach, we will notify you and the relevant authorities in accordance with UAE regulations.

Retention periods

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Updates to this policy

We may update this privacy policy periodically. We will notify you of any significant changes and encourage you to review the policy regularly.

Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@tyriantrade.com.